What We Do
We conduct thorough workplace investigations into incidents and near misses across diverse operations, grounded in accuracy, procedural fairness, and legal defensibility.
Typical matters include:
- Notifiable incidents and regulator interest
- Serious injuries, dangerous occurrences, or significant near misses
- Patterns or systemic issues that indicate control gaps
Our methods combine document and evidence review, site inspections, timeline reconstruction, and interviews. The outcome is a clear narrative of events with verified findings. Where requested, we provide proportionate recommendations for organisational or legal counsel consideration.
What Senior Leaders Gain
- Independent perspective: Our licensed investigators deliver fact-based findings free from internal bias or conflicts of interest.
- Clarity and evidence: Verified accounts of events, causes, and contributing factors, supported by documented evidence and a secure chain of custody.
- Legal and WHS credibility: Findings informed by legal training and extensive WHS leadership experience, suitable for internal use or legal counsel.
- Compliance assurance: Clear line of sight to WHS obligations, supporting due diligence and readiness for regulator review.
- Proportionate improvements: Opportunities to reduce recurrence risk, with optional recommendations and senior management briefings where requested.
- Confidence in decisions: Executive-ready reports that withstand scrutiny and support timely, informed action.
Our Factual Investigation Process
We deliver thorough and legally sound investigations, providing your organisation with clear outcomes senior management can rely on.
- Scope Definition: Confirm terms of reference, objectives and criteria, stakeholders, and information-handling or privilege arrangements.
- Evidence Collection: Secure and catalogue evidence; review documents, records, and media; conduct interviews; and inspect sites.
- Analysis: Reconstruct the timeline, assess causal and contributing factors, and evaluate the control design and effectiveness against WHS obligations (including HVNL CoR, where relevant).
- Findings: Test and corroborate evidence, ensure procedural fairness, and document verified findings.
- Reporting: Deliver a clear report with verified findings, contributing factors, and opportunities for improvement. Practical recommendations are included where requested by senior management or legal counsel.
- Senior Management Briefing (Optional): Focused debrief to support decisions, corrective actions, and due diligence.
Investigation Principles
We apply disciplined investigation principles to ensure fairness, legal defensibility, and reliable outcomes based on the following:
- Independence and objectivity
- Evidence-based conclusions drawn from verifiable sources
- Procedural fairness for all participants
- Confidentiality and secure information handling, with a documented chain of custody
- Professional interviewing, guided by trauma-informed principles to minimise distress and avoid re-traumatisation
Workplace Investigations - Case Study (Summary)
Investigation and Compliance Review — Queensland Government Department (name withheld)
Following a single heavy vehicle event, we completed a targeted scene examination, analysed WHS and HVNL Chain of Responsibility obligations, and interviewed key stakeholders. The result was a defensible, evidence-based report with verified findings and, at the client’s request, practical recommendations supported by a senior management briefing.
• Focus: WHS obligations, HVNL CoR, transport compliance.
• Approach: Scene inspection, document analysis, stakeholder interviews.
• Outcome: Clear findings and proportionate actions to address system gaps.
Contact Us
Take the Next Step...
Request an independent, confidential factual investigation into a recent incident or significant near miss. Our verified findings provide senior leaders with a clear account of events and, where requested, recommendations and briefings to support risk mitigation, due diligence, and informed decision-making.
