Client Testimonials
WHS Management System Gap Analysis
Terry Wode, Chief Operating Officer, Moco Food Services (August 2025) -
"Andrea recently conducted a comprehensive review of our operations, and her expertise was evident from the outset. She approached the project with a high level of professionalism, ensuring that every aspect of the review was thorough and detailed. Andrea not only identified areas of improvement but also provided clear, practical recommendations that have added real value to our business. Her ability to balance technical knowledge with clear communication made the process both efficient and constructive. I would confidently recommend Andrea to any organisation looking for a trusted and highly capable safety consultant."
Mathew McAllister, Safety and Wellbeing Manager, MocoFood Services (August 2025) - "I worked with Andrea from Organisational Risk Consulting as she conducted our WHS Management System Gap Analysis, and she was outstanding to work with. Professional yet approachable, she was an excellent sounding board and delivered thorough, high-quality work with practical, valuable insights. I highly recommend her expertise."
National WHS Management System Documentation - Corporate and Operational Levels
Cheyne Woolsey, Chief People Officer, Healthcare Australia (July 2025) -
" Thank you for all your support Andrea Paynter. The deliverables exceeded expectations and as a result we are in a great position as a business."
Kirsty Cadusch, Head of Human Resources, Healthcare Australia (June 2025) - [Project Extension] "Specialist support was needed to develop WHS documentation. Andrea was incredibly collaborative and consultative and was always considered and balanced. She was very reliable, responsive, and clear in her communication, and the project phases and outcomes were clearly articulated and tracked.
Andrea's work is thoroughly researched and extremely comprehensive, and shows a wonderful grasp of the organisation's context.
Andrea’s approach fostered trust, and her professionalism was evident throughout the engagement. I highly recommend her consultancy."
Adrian Quintarelli, National WHS Manager, HealthCare Australia
(April 2025) [Initial Project] - "As the new WHS Manager at HealthCare Australia, I was grateful that the organisation had the foresight to engage Andrea (before I started) to document the Safety Management System framework.
The draft framework, policy, and management standards produced by Andrea have positioned the organisation to comply with national legislation, align with international standards (ISO45001 & 45003), and make my job a hell of a lot easier!
Andrea's work is thoroughly researched and extremely comprehensive, and shows a wonderful grasp of the organisation's context.
I highly recommend her consultancy! "
Psychosocial Risk Management Plan
John Rodriquez, Psychosocial Safety Project Lead, Logan City Council (18 December 2024) - "I have the pleasure of working with Andrea Paynter from Organisational Risk Consulting on the development of our draft Psychosocial Risk Management Plan. This project began earlier in 2024, with a draft version not progressed at that time for our own business reasons. Further work on the refocused version commenced in early October 2024 and continued through to now.
Throughout this period, Andrea has demonstrated exceptional professionalism and expertise. She is a focused listener, keen to meet her brief while adding significant value through her extensive industry knowledge and areas of expertise. Andrea's ability to provide balanced and differing views has greatly enhanced our project, and she approaches every challenge with a positive attitude and a willingness to go the extra mile.
One of Andrea's standout qualities is her openness to different perspectives. She is not precious about holding to her position for the sake of it; instead, she is open to seeing things differently and partnering to build from there. This collaborative approach has been instrumental in the success of our project.
Andrea's turnaround times are excellent, and she consistently honours her commitments. She provides full disclosure of potential complications, which is a quality I deeply respect and expect from a consultant. Her dedication to understanding our business and the prevailing issues in the broader environment is evident in the high-quality work she produces. It is clear that she takes the time to read and digest all the material she is provided with, ensuring that her contributions are well-informed and impactful.
In summary, Andrea is a highly skilled and dedicated professional who brings significant value to any project she undertakes. Her expertise, commitment, flexibility and collaborative spirit make her an asset to any team. She understands the nuances of the subject area and we've also enjoyed a few good laughs (appropriately, of course!) along the way. I highly recommend Andrea for any consulting role, particularly in the area of psychosocial risk management."
Christine Wilson, People and Culture Leader - "Andrea [of Organisational Risk Consulting] is one of the best WHS professionals I have worked with. She is passionate about safety and people and is really pragmatic and friendly to work with. When we worked together at NHVR Andrea did an amazing job developing and implementing organisation wide leadership and Board WHS Reporting, really increasing awareness and influencing actions. She led the implementation of DoneSafe incident reporting nationally, and successfully introduced 3-tiered Health and Safety Committees, WHS Quick Guides, Management System documents , effective risk-assessment processes and also managed NHVRs COVID response at the time.
During a short term contract role earlier this year, I had the pleasure of working with Andrea again. Knowing she had started her own consultancy, I contacted her to undertake an organisation wide assessment to recommend immediate interventions supporting a FMCG business. Andrea was amazing at completing this work and understanding the business needs. Her initial brief was expanded by the Executive team.
I would definitely recommend Andrea to any business (and industry) needing WHS strategic advice, process and risk-assessment reviews, reporting, capability uplift or system implementation. She is a helpful, caring, driven and trusted professional."
Independent Safety System Review
I engaged Andrea [of Organisational Risk Consulting] to perform a safety audit of our safety systems, including our policies, work processes, and implementation, as part of a comprehensive review by one of our clients.
Andrea provided a detailed analysis of each and an in-depth plan for achieving and exceeding legislative requirements that we could provide our clients.
Andrea was practical in her analysis of the unique work we perform for our clients in an unfamiliar industry. Andrea was pragmatic in understanding our concerns and problems and took a holistic view of our operations and client interactions.
Andrea provided a detailed analysis of all risks and realistic solutions to improve our safety culture, providing practical and immediate solutions to increase safety adherence within our team. Andrea was very down-to-earth in her approach and professional in her analysis.
Andrea is a consummate pragmatic profession that I highly recommend to any organisation that requires a significant cultural shift in safety application/process and culture.
Raymond Bowring, CEO of Battery Services Australia.
(2024)
Dangerous Goods Transportation
"Andrea [of Organisational Risk Consulting] is excellent at deciphering difficult customer requirements and helped to define the scope of our project perfectly. The project was done professionally and on time, and the report enabled us to make risk-based decisions.
Andrea was clear about the limitations and future opportunities, which helped us to plan. Her expertise in the transport, regulatory, law enforcement, and production industries is extremely helpful. I was able to use an example of what I used in the chemical industry, and Andrea was able to use the information to produce an end product that we can use globally."
- Louise Radman, Director of Safety, Risk and Security at Iron Mountain (2023)
Workplace Health and Safety Improvement
"I engaged Andrea of Organisational Risk Consulting to provide a comprehensive review of the organisation's OHS strategy, policies, application, implementation, and, most importantly, its safety culture.
Andrea provided a detailed analysis of each and provided an in-depth plan on how to achieve and exceed legislative requirements, as well as embarking on the journey of best practice.
Andrea did not just produce a report; she assisted and guided the organisation to actually implement it.
Andrea is a consummate pragmatic profession that I highly recommend to any organisation that requires a significant cultural shift in safety application/process and culture."
- Andrew James, Chief Operations Officer, MOCO Food Services (2023)
Tender and Safety Management System Documents (5-Star Google Review)
"Andrea [of Organisational Risk Consulting] is professional, prompt and thorough. She is a pleasure to deal with and has helped our business, Valley Tree Services, immensely. Thank you so much, Andrea. We really appreciate your help."
- Keyleah Beaman, Valley Tree Services, NSW (2024)
Technical Writing - Policy Documents
"It's been great working with Organisational Risk Consulting. The mix of Andrea's expertise and her ability to tailor her advice for our application stands them apart!
We look forward to our next opportunity to work together." - Greg P., Director - Plymouth Consulting Pty Ltd, Sydney
Testimonials - Working with Andrea
Professional Service
"Andrea is a reliable professional who is focused on listening to understand an organisations risks and safety requirements.
Andrea has the ability to be able to assist organisations to understand, prioritise to ensure high risks to the business are identified and addressed.
Whilst working in [Brisbane City Council] Asphalt and Aggregates and Fleet Operations industry, Andrea was employed to conduct several Audits. The outcome of the Audits Andrea conducted resulted in improved safety engineering controls and a traffic management plan being implemented at the fleet workshop. The improvements further assisted to drive a positive safety culture in the workplace with employees feeling more valued with the safety improvements made on site.
Andrea is an experienced and efficient safety professional who always goes the extra mile with service delivery to ensure organisations have the knowledge, information and tools to improve safety in the workplace. I highly recommend engaging Andrea for all of your health and safety, safety compliance and risk management needs." - Jane Willis, Senior Safety Advisor, Construction - Field Services, Brisbane City Council
Safety Management
"I enjoy working with Andrea. Her professionalism is unquestionable, and her can-do approach has ensured that safety practices are not compromised and that the systems for maintaining the business are of the highest standard." - Ben Hemphill, Branch Manager, Laminex
WHS Support
"I highly recommend Andrea for your workplace environment. Don’t let safety in the workplace become complacent. A professional can pick up potential issues and implement preventative actions before they happen. Training and awareness can bring all staff together and make everyone responsible for safety, NOT just the boss. Your people are the most important part of your business, so get them involved.
It is important to have a contact with Andrea’s expertise on your side in case of any incident or failure in the workplace. - John Vonhoff, Branch Manager, Laminex