What Our Documentation Delivers for Leadership Oversight
Prioritised Risk Management and Legal Alignment
Risk treatment is embedded within the documentation, ensuring hazards, controls, responsibilities, and assurance mechanisms are clearly linked and understood as a coherent system. This enables leaders to trace how risk is intended to be managed, where accountability sits, and how controls are expected to operate in practice. Legal requirements are incorporated into the system architecture rather than referenced in isolation, supporting effective assurance, audit, and regulatory review.
Context Considered in Documentation Design
Documentation is developed with a clear understanding of the organisational environment in which it will operate. This includes consideration of governance arrangements, operating models, workforce profile, risk exposure, and regulatory expectations, ensuring documentation supports risk management as it occurs in practice.
Scalable Documentation Deliverables
Deliverables are scaled to the level of governance oversight and assurance required. This may involve a single strategic document to support executive or board decision-making, or a comprehensive management system framework with aligned operational documentation.
Examples include the following:
- WHS Strategic Plan: Prepared for executive leadership or board consideration, setting direction, governance measures, priorities, and performance indicators aligned to legal obligations and enterprise risk. This document provides a clear and defensible foundation for leadership oversight and decision-making.
- Safety Management System Framework: Informed by the WHS Strategic Plan, the Safety Management System (SMS) establishes the organisation’s SMS structure, roles, and accountabilities required to implement the agreed strategic direction. The framework aligns with legislative requirements and, where requested, ISO 45001 and ISO 45003. Corporate WHS risk registers are integrated with enterprise risk and governance processes to support consistent oversight and informed decision-making.
- Operational and site-specific documentation aligned to the framework: Translates strategy into practice through risk-based procedures, safe work instructions, forms, checklists, and site WHS plans. Documentation is tailored to work as done and supports consistency from board oversight through to frontline implementation. Delivered as high-quality drafts for review and acceptance.
Governance Support Incorporated
Strong governance depends on documentation that makes obligations visible, roles clear, and oversight straightforward. We work closely with each organisation, using their document templates to maintain a consistent format and style. Drafts are developed in collaboration to capture information accurately and support alignment with internal governance processes.
We ensure:
- Clarity of obligations: Legal requirements are clearly outlined within the documentation in plain language.
- Structured content: Documents are logically organised to support internal consistency and audit use.
- Risk management focus: Prioritised improvements highlight areas of highest impact for leadership oversight.
For executives, this means governance is strengthened, assurance is clear, and systems are ready for both regulator and stakeholder review.
Document Ownership and Responsibility
Ownership of documentation transfers to the organisation once drafts have been reviewed and accepted by the project sponsor. Final consultation, approval, and maintenance are the responsibility of the client organisation. Our documentation provides a strong foundation to support compliance, review, and assurance.
For senior management, this delivers:
- Confidence in legal alignment: WHS obligations are addressed first, with clear links to relevant Acts, Regulations, and Codes of Practice.
- Assurance under scrutiny: Documents are structured to support internal audits and external reviews by regulators or clients.
- Operational consistency: Risk controls and processes are aligned to work as done, in clear, practical language.
- Trusted partnership: Drafts are prepared transparently, with realistic advice, integrity in recommendations, and collaboration throughout.
Client Testimonials - Strategic and System Documents
• Cheyne Woolsey, Chief People Officer, Healthcare Australia (2025) -
“Thank you for all your support, Andrea Paynter. The deliverables exceeded expectations, and as a result, we are in a great position as a business.”
• Kirsty Cadusch, Head of Human Resources, Healthcare Australia (2025) - [Project Extension] - “Specialist support was needed to develop WHS documentation. Andrea was incredibly collaborative and consultative and was always considered and balanced. She was very reliable, responsive, and clear in her communication, and the project phases and outcomes were clearly articulated and tracked.
Andrea's work is thoroughly researched and extremely comprehensive, and shows a wonderful grasp of the organisation's context.
Andrea’s approach fostered trust, and her professionalism was evident throughout the engagement. I highly recommend her consultancy.”
• Adrian Quintarelli, National WHS Manager, HealthCare Australia (2025) [Initial Project] - “As the new WHS Manager at HealthCare Australia, I was grateful that the organisation had the foresight to engage Andrea (before I started) to document the Safety Management System framework.
The draft framework, policy, and management standards produced by Andrea have positioned the organisation to comply with national legislation, align with international standards (ISO45001 & 45003), and make my job a hell of a lot easier!
Andrea's work is thoroughly researched and extremely comprehensive, and shows a wonderful grasp of the organisation's context. I highly recommend her consultancy! ”
• John Rodriquez, Psychosocial Safety Project Lead, Logan City Council -
“I have the pleasure of working with Andrea Paynter from Organisational Risk Consulting on the development of our draft Psychosocial Risk Management Plan [for Board presentation]. … Andrea has demonstrated exceptional professionalism and expertise. She is a focused listener, keen to meet her brief while adding significant value through her extensive industry knowledge and areas of expertise. Andrea's ability to provide balanced and differing views has greatly enhanced our project, and she approaches every challenge with a positive attitude and a willingness to go the extra mile.
One of Andrea's standout qualities is her openness to different perspectives. She is not precious about holding to her position for the sake of it; instead, she is open to seeing things differently and partnering to build from there. This collaborative approach has been instrumental in the success of our project.
Andrea's turnaround times are excellent, and she consistently honours her commitments. She provides full disclosure of potential complications, which is a quality I deeply respect and expect from a consultant. Her dedication to understanding our business and the prevailing issues in the broader environment is evident in the high-quality work she produces. It is clear that she takes the time to read and digest all the material she is provided with, ensuring that her contributions are well-informed and impactful.
In summary, Andrea is a highly skilled and dedicated professional who brings significant value to any project she undertakes. Her expertise, commitment, flexibility and collaborative spirit make her an asset to any team. She understands the nuances of the subject area, and we've also enjoyed a few good laughs (appropriately, of course!) along the way. I highly recommend Andrea for any consulting role, particularly in the area of psychosocial risk management.”
• Christine Wilson, People and Culture Leader - “I would definitely recommend Andrea to any business (and industry) needing WHS strategic advice, process and risk-assessment reviews, reporting, capability uplift or system implementation. She is a helpful, caring, driven and trusted professional.”
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Our documentation services provide structured, legally aligned materials that reflect work health and safety requirements and operational practice. Contact us to discuss documentation that supports effective risk management, leadership oversight, and assurance tailored to your organisation.
