A Real Success Story: Aiding to Improve Business Efficiency

Project Overview

We partnered with a unique national organisation that provides on-site services as a subcontractor to prominent brands. Our objective was to conduct a comprehensive safety system review focused on assessing safety legal compliance, elevating safety performance, and minimising incidents.

Scope of Work

• Legal and Contractual Review: Assessed the organisation's adherence to legal and contractual health and safety obligations.
• Safety Management System Review: Conducted a thorough legal compliance and risk management review of the organisation's existing safety management system.
• On-site Observations: Performed on-site observations at six locations to identify potential safety hazards and inefficiencies.
• Stakeholder Engagement: Engaged with key stakeholders to gather insights and understand safety challenges.

Challenges Addressed

• Ensuring compliance with complex legal and contractual health and safety requirements.
• Identifying and mitigating safety risks in diverse operational environments across multiple sites nationally.
• Conducting effective remote site visits using online live videoconferencing technology for locations in NSW and Vic from our Brisbane office. In-person site visits were conducted at SEQld locations. [Click here for more information about our cost-saving remote auditing services.]

Solutions Implemented

We developed a detailed report highlighting areas of non-compliance and providing actionable recommendations for improvement. Key recommendations included the need to:

• Conduct site-specific assessments of key safety risks
• Update safety management processes
• Enhance worker training programs
• Improve consultation and communication with key stakeholders for effective risk management.

Results Achieved

The client supported our recommendations and shared our comprehensive report with key stakeholders to improve safety and operational efficiency collaboratively.

"I engaged Andrea [of Organisational Risk Consulting] to perform a safety audit of our safety systems, including our policies, work processes, and implementation, as part of a comprehensive review by one of our clients. Andrea provided a detailed analysis of each and an in-depth plan for achieving and exceeding legislative requirements that we could provide our clients. 

Andrea was practical in her analysis of the unique work we perform for our clients in an unfamiliar industry. Andrea was pragmatic in understanding our concerns and problems and took a holistic view of our operations and client interactions. 

Andrea provided a detailed analysis of all risks and realistic solutions to improve our safety culture, providing practical and immediate solutions to increase safety adherence within our team. Andrea was very down-to-earth in her approach and professional in her analysis. 

Andrea is a consummate pragmatic profession that I highly recommend to any organisation that requires a significant cultural shift in safety application/process and culture." - Raymond Bowring, CEO of Battery Services Australia. (2024)

This case study demonstrates our ability to partner with national organisations to assist them with enhancing their safety systems, ensuring legal compliance, and improving overall safety performance and operational efficiency. Our tailored approach and commitment to excellence make us a trusted partner for organisations looking to elevate their safety standards.